Frequently asked questions

Clear answers on fees, language, emergencies, and how to apply. Medical claims stay measured.

How much does it cost?
Visits start from €20. The team confirms the exact fee for the service you choose. Medicine costs are paid separately at the pharmacy.
Can I speak English?
Yes. You can note your language preference on the form; the team supports English and Turkish.
How do I start?
Use Find a treatment to fill in the application form, or message us on WhatsApp with the service you need. No account is required.
Can I use this for emergencies?
No. For chest pain, breathing difficulty, or heavy bleeding, call 112 immediately.
Patient application